Complete Service - A&B Glass Group

Quality Policy

The A&B Glass Company Ltd (A&B) is committed to ensuring continual improvement of its activities, products and services to ensure compliance with applicable legal and interested party requirements, at the same time providing enhanced levels of customer satisfaction. Operational Controls, together with Objectives, targets and programmes have been established to support this commitment.

A&B’s target is an ongoing Quality Management System which is compliant, as a minimum, with ISO 9001 and with relevant Kitemark standards which are held for product safety and security.

By adhering to this policy, the intention is to provide a stable, profitable and growing business which retains a significant market share within the UK.
This policy is communicated internally to all staff and externally as required.

Essential Customer Relationships

Everything we supply is tailor-made so it is imperative that we work closely with our customers in order to fully understand exactly what is required.

From receipt of order, our administration centre will check all surveys to ensure that your orders meet requirements and that delivery dates are achievable.

In our tailor-made industry we will not make assumptions, so expect a call from any of our processing department if we are at all in doubt.